06: Four Simple Steps to Create Employee Fulfillment & Business Success with Chris Meroff
Chris, has made a career in testing new leadership ideas to see what works, and what doesn’t. He has spent more than 25 years supporting leaders in many different industries. What he has gleaned from his research has helped him build a fast-growing organization with a diverse and engaged workforce that understands the purpose of his organization and their place in it.
The Obstacle is the Way (book) –– A book Jack recommends for helping you look at problems you encounter as the path to your success.
Align: Four Simple Steps for Leaders (book)-– If you enjoyed this episode, you’ll love Chris Meroff’s book that further explains the four steps leaders can take to create a company culture that prioritizes alignment.
Alignment Leadership — Visit this website to get more information about Alignment Leadership and how they can help your business. Sign up for a free consultation around what you’re experiencing and what you want to experience in your business.
chrismeroff.com — Visit this website to learn more about Chris Meroff including his books and podcast.
Gung Ho (book) — A book Chris Meroff recommends that helped him start thinking about how to prioritize unity in organizations.
Winning with People (book) — A book Chris Meroff recommends if you want to start thinking about how to become an expert on people.
1) When you’re unified you can identify where you want to go and then you can figure out how you want to get there.
2) The goal of a leader is to set up their employees to learn.
3) Fulfilled employees can do more than unfulfilled employees.
**Click the timestamp to jump directly to that point in the episode.
[3:21] – Chris Meroff shares how and why he became an entrepreneur.
- At 22 years old he started a business with his parents. It was a safe place for him to test out entrepreneurship.
- Ten years later he decided he wanted to do his own thing and as his parents were moving towards retirement.
- In 2011 he started his own business in Austin, Texas with six employees and thirty contracts.
- He told his wife that no matter what, he would make it although the finances weren’t good at the time.
- Employing people in his community brings him pride and joy.
- This year they launched eight other ventures in several industries.
- Entrepreneurs need to be realistic.
- Chris knew in his mind that he would be successful, he just wasn’t sure it would be that first venture. He bet on his ability to make something work.
[11:36] – What services does MBS School Services provide?
- They consult with school districts to get as much money as they are entitled to in assisting children with special needs.
- There’s just not enough money out there to provide these high-level services.
[14:01] – Has anything changed with this business since his parents started out?
- Every state has to administrate the program differently.
[14:37] – Why isn’t the federal government contacting schools that need money to fund these programs?
- They don’t keep track of what is going on with all 39 Medicaid programs at the local level.
- They work with the state to make sure they’re not violating federal law, but they don’t work with the state to make sure they’re taking advantage of all federal regulations.
[15:24] – Chris Meroff is passionate about education. Where did that passion come from?
- His mom was a principal and a special education director for twenty years. She was trying to solve this problem for her local school district.
[16:28] – Does Chris forsee his kids carrying on the torch of this family business?
- He wants them to take it on but he also wants them to do their own thing.
- Passion is the fuel in your vehicle.
- They employ a lot of educators who want to have a greater impact.
[19:11] – Chris and Jack discuss the four steps mentioned in his book.
- He was figuring out how to scale his company.
- How do you stay aligned as your company grows?
- He also wanted to get rid of the isolation that leaders can feel.
- When you’re unified you can identify where you want to go and then you can figure out how you want to get there.
- It takes an incredible amount of willpower to push through and make it a reality. The steps are simple but not easy.
- Step One is to understand what your culture is.
- Your culture is the sum of all the people you have in your organization.
- Worldview is based on hopes, preferences, traditions, experiences, and beliefs.
- The culture inside the workplace is at times a vague, ethereal concept.
- When you take the time to define your current culture, then you can assess it.
- He wants to create a culture around who he is.
- Name the things that are important to you and use that to shape the culture.
- You want to have a purpose that clearly defines where you are going as an organization.
- Belief isn’t about what you say, it’s about what you do.
- They also shape the company with guiding principles. These are soft skills that define how we treat each other.
- Guiding principles will shape what your company looks like.
- Step Two is to take the purpose you’ve defined and prioritize everything.
- We must leverage purpose.
- Step Three is resource allocation. This is understanding your employees from a soft skills perspective.
- If you want to create alignment, you need to let people do things they might not be great at if they have a passion for it.
- Reward excellent failures.
- Failure is just the path to learning.
- The goal of a leader is to set their employees up to learn.
- Step Four is employee engagement.
- This is about helping your employees succeed once they are aligned with you.
- The only thing we need to be experts on is people.
- Leadership is predicated on the fact that people have intrinsic value.
- Leaders love and serve people toward fulfillment.
- Fulfilled employees can do more than unfulfilled employees.
[42:24] – What’s the mission behind Aligned Leadership Consulting?
- Chris started this because he wanted to have something to refer to when he consults with other companies.
- You can read the book and implement on your own or hire a consultant through Aligned Leadership Consulting to help you.
- They offer an eight-week video course and consultants.
[45:05] – How long does one-on-one consulting typically last?
- They do a one year contract but the process is customized for each organization.
[45:59] – How can people learn more about Aligned Leadership Consulting?
- Visit this website to get more information about Alignment Leadership and how they can help your business. Sign up for a free consultation around what you’re experiencing and what you want to experience in your business.
- Visit chrismiroff.com to learn more about Chris and his books, podcast, and current projects.
[46:37] – What is the average profile of a company that uses aligned leadership?
- He doesn’t know that they have an average profile. They work with many startups and non-profits.
[48:23] – What does Chris do to keep his edge?
- Read, read, read. He usually reads fifty books each year.
[48:58] – When does he read?
- He reads in the morning and listens to audiobooks on his commute.
[49:23] – Who has had the most impact on his life?
- Jason Perkins, a pastor and family friend that helped him think around the lines of unity.
[50:23] – What is one book he recommends?
[51:14] – What does he do with his free time?
- He spends summers in Maine fishing in the ocean and playing disc golf.
[52:05] – What does financial freedom mean to him?
- It’s hard to be generous when you don’t have financial freedom.
- Margin creates opportunities for generosity.
[53:31] – How does he want to be remembered?
- He wants to be thought of as someone who loved people.
- He wants to be thought of as a good leader.
- Becoming an expert at people never ends.
[56:14] – What is one piece of advice Chris has for entrepreneurs?
- The number one thing is to assess your risk tolerance.
- You can’t wait for tomorrow. Understand the very precious nature of time.
- Value the moments of the day.